Kristy Sholett

Posts by Kristy Sholett

Leader of mCollab, Center of Excellence at Meridian IT, Kristy brings 18 years of experience dedicated to IT. mCollab is a managed service offering to move to the cloud with Unified Communication as a Service (UCaaS) or Contact Center as a Service (CCaaS). The CoE is focused on helping clients lower their costs while adding enhanced functionality and enabling a remote workforce.

Collaboration mCollab Unified Communication

Achieving Seamless Communication with Meridian IT and Avaya

In today's fast-paced and interconnected world, seamless communication is more than just a luxury - it's necessary. At Meridian IT, we understand effective communication's critical role in driving b...

  • Collaboration
  • mCollab
  • Unified Communication

Seamless Integration: Combining UC with Existing Business Systems

In today's fast-paced business environment. effective communication is...

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  • Contact Center
  • Collaboration
  • mCollab

Steps to Prepare Your Contact Center for Disaster Recovery

In our ever-connected world, ensuring the continuity of your contact c...

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  • Collaboration
  • mCollab
  • Unified Communication

Unified Communications Security: Protecting Your Business Communications

In today's hyper-connected business landscape, unified communications ...

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  • Contact Center
  • mCollab

Contact Centers vs. Call Centers - Differences, Benefits & Uses

In the world of customer service, the terms "contact center" and "call...

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  • Contact Center
  • mCollab

Improving First Call Resolution with CCaaS

In the fast-paced world of customer service, first-call resolution (FC...

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  • Contact Center
  • mCollab

Unraveling the Mysteries of Contact Center Solutions: Navigating CCaaS and On-Premises Options

In today's rapidly changing customer service landscape, the decision o...

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  • Collaboration
  • mCollab

Revolutionizing Healthcare Communication with Meridian IT and Cisco

At Meridian IT, we recognize that effective communication is the corne...

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  • Collaboration
  • mCollab

Enhancing Collaboration with Meridian IT and Microsoft Teams

At Meridian IT, we recognize that effective communication and collabor...

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