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Latest Insights
Omnichannel Strategies: Meeting Customers Where They Are
In today's hyper-connected world, customers expect businesses to meet them on their terms. Gone are the days when a single communication channel - like a phone line or physical store - was enough to m...
The Evolution of AI in Contact Centers: From Chatbots to Smart Assistants
The contact center industry has dramatically transformed over the past decade, driven by artificial intelligence (AI) advancements. What began as simple chatbots and limited capabilities has evolved i...
AI and Emotional Intelligence: Can Machines Truly Understand Your Customers?
Artificial intelligence (AI) continues to revolutionize how businesses engage with their customers. From chatbots handling customer complaints to recommendation engines tailoring our online experience...
People are Talking

Meridian IT knows our entire environment and, from a strategic perspective, they are able to help us roadmap what our environment should look like in the future as well as now.
Paul Slager
Vice President of Technology
ENVISTA

We see Meridian as an extension of our IT department. They are a trusted partner that helps us do more and they have a vested interest in our success.
Steve Jaeger
Chief Information Officer
QUAD

Meridian builds a scalable technology footprint so First American Bank can deliver the personal service its clients expect.
Noel Levasseur
Chief Information Officer
FIRST AMERICAN BANK

We have a lot of trust in Meridian. They not only understand where we are as an organization but also where we want to go.
Bob Valdez
Assistant Director of Technology for Network Support & Operations
BREWSTER BEARS

I have truly valued the relationship that I have with Meridian. I would continue using an independent leasing company versus a captive.
Anne Porter
Chief Financial Officer