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Unified Communications, Contact Center & AI

Accelerate the transition to the cloud

Meridian IT partners with organizations to transform how they connect with customers, teams, and technology. We help you modernize communications, elevate contact center performance, and deploy intelligent AI - all under one strategy. Through Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and cutting-edge automation, we enable scalability, reduce costs, and empower a hybrid workforce. With minimal disruption and seamless integration, our customized solutions deliver measurable impact and long-term value.

UC, CC, & AI Solutions

UC and CC Solution Authority

As an experienced Cisco, Avaya, Microsoft Teams, Genesys, AnywhereNow, and more managed service provider, Meridian has the expertise company’s need to ensure their UC and CC are running in the most impactful way. Meridian has expertise in:

  • Streamlining communication through superior Unified Communications (UC) solutions. 
  • Elevating customer interactions with top-tier Contact Center (CC) solutions. 
  • Building robust networking foundations for seamless data exchange. 
  • Tailoring strategies to deliver exceptional UC and CC solutions aligned with unique business needs.
Accelerate the transition to the cloud

Unleash the Potential of Communication

Accelerate the transition to the cloud

Realize the Value of Unified Communications

Unlock the true potential of your business by embracing unified communications and witness boosted collaboration, streamlined workflows, and skyrocketing productivity. Discover how this transformative approach not only drives cost savings but also enhances customer interactions, paving the way for a more agile and competitive business landscape.

Discover the Benefits of Optimized Content Centers

Prepare to revolutionize your customer engagement and operational prowess as you delve into the extensive advantages of optimized contact centers. Get ready for elevated customer satisfaction and optimized resource utilization that will drive your business to new heights of success.

Accelerate the transition to the cloud
Accelerate the transition to the cloud

Accelerate Innovation with Intelligent AI Solutions

Unlock the full potential of your business with intelligent AI solutions from Meridian IT. Enhance customer experiences, streamline operations, and drive smarter decisions with technologies built for agility, automation, and scale. Stay ahead in a fast-evolving digital world, powered by AI.

Latest Blogs

Automating Your Contact Center: Where AI Makes the Biggest Impact

Modern consumers expect more from every interaction: speed, convenience, and personalized service across every touchpoint. For customer service teams, that means managing higher volumes, resolving iss...

08/18/2025
Automating Your Contact Center: Where AI Makes the Biggest Impact
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Future-Proofing Your Tech Stack: Why Technology Partners Matter Now More Than Ever

Technology decisions today shape the trajectory for your business tomorrow. Whether you're a startup scaling fast or an enterprise navigating digital transformation, the tech stack you choose must do ...

07/08/2025
Future-Proofing Your Tech Stack: Why Technology Partners Matter Now More Than Ever
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Real-Time AI Transcription: Enhancing Compliance and Customer Insights

Conversations are the lifeblood of modern enterprises, spanning virtual meetings, customer service calls, and team collaborations. Yet despite their strategic value, these interactions often go underu...

06/20/2025
Real-Time AI Transcription: Enhancing Compliance and Customer Insights
Read More

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