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Contact Center as a Service

Ensure your customers get the experience they demand with Contact Center Services from Meridian.

Elevate Your Contact Center Solution

Meridian IT's omnichannel cloud contact center helps companies provide superior customer service at a lower cost. Meridian provides a seamless experience across voice and chat for your customers and agents.

01Call Routing

02Queuing

03Interactive Voice Response (IVR)

04Reporting

Guide: 10-Point Checklist for Moving to the Cloud

It’s no surprise that CIOs and CTOs find themselves overwhelmed at the beginning of their cloud journey with so many options available. To help you simplify this complicated project, we created a 10-point checklist so you can fully understand key factors before you start. 

Accelerate the transition to the cloud

Latest Blogs

Harnessing the Power of the Cloud for Unified Communications: Benefits and Key Insights

In our digital era, where swift and effective communication forms the backbone of successful businesses, Unified Communications (UC) is a transformative force. The use of cloud technology has been key...

04/10/2024
Harnessing the Power of the Cloud for Unified Communications: Benefits and Key Insights

Enhancing Customer Experience in the Digital Era: How Unified Communication Create Fluid Interactions

In today's rapidly evolving digital world, providing superior customer experience (CX) is crucial for businesses looking to differentiate themselves in a saturated marketplace. As technological advanc...

03/27/2024
Enhancing Customer Experience in the Digital Era: How Unified Communication Create Fluid Interactions

Revolutionizing Efficiency: The Power of Network Automation in Cutting Down Manual Tasks for Professionals

The digital realm is accelerating at an unstoppable pace, making network automation a pivotal innovation for professionals in all sectors. Reducing manual work is essential for optional efficiency in ...

03/13/2024
Revolutionizing Efficiency: The Power of Network Automation in Cutting Down Manual Tasks for Professionals

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