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mCollab Unified Communications Partner

Microsoft Teams UCaaS Solution

Direct Routing

Direct Routing allows you to connect a compatible, customer-owned Session Border Controller (SBC) to Microsoft Teams Phone. This allows you to leverage your investments on existing SBCs in your environment for your connectivity in Teams, as well as supporting your organization's connectivity to analog devices and call centers. With Meridian IT's expertise in Microsoft-certified SBCs, we can support your goals for Direct Routing.

Direct Routing
Integration Capabilities (2)

Integration Capabilities

Enhance capabilities by integrating existing telephony solutions with Teams Phone. This integration allows you to manage calls within the same communication solution your organization already uses, boosting productivity and gaining modern collaboration solutions. Stay connected and collaborate efficiently with real-time messaging, seamless file sharing, and persistent chat, keeping all your conversations searchable and within reach. Simplify your workflow and foster seamless teamwork with an integration with Microsoft Teams.

Integrated Messaging and Collaboration

Stay connected and collaborate efficiently with real-time messaging, seamless file sharing, and persistent chat, keeping all your conversations searchable and within reach. Schedule and join meetings effortlessly with Outlook integration and collaborate on documents directly within the chat. Simplify your workflow and foster seamless teamwork with an integration with Microsoft Teams.

Integrated Messaging and Collaboration

Meridian IT + Microsoft Teams UCaaS Solution

Seamless Integration

Seamless Integration

Meridian IT has the capabilities to integrate Microsoft Teams with your existing solutions or set you up with a new one.

Personalized Plans

Personalized Plans

Combining Meridian IT's expertise with Microsoft Teams results in personalized plans tailored to your business needs. These plans offer customized integrations, bespoke workflows, and advanced security measures, ensuring you maximize the benefits of your Teams environment.

Enhanced Collaboration

Enhanced Collaboration

Meridian IT + Microsoft Teams significantly enhanced collaboration within your organization. Benefit from real-time communication tools like instant messaging, file sharing, and high-definition video conferencing, all seamlessly integrated into one platform.

Scalability and Flexibility

Scalability and Flexibility

Combining Meridian IT + Microsoft Teams ensures unparalleled scalability and flexibility for your business. Easily expand your communication and collaboration tools as your organization grows with customizable workflows and integrations that evolve with your needs.

Custom Deployment Strategies

Custom Deployment Strategies

Transform your phone system by integrating it with Teams for clear voice calls from any device. Benefit from customized call flows and advanced control features, which are all managed on one intuitive platform. Simplify telephony, boost productivity, and cut costs with Meridian IT.

Enhanced Security and Compliance

Enhanced Security and Compliance

Meridian IT's expertise with Microsoft Teams delivers enhanced security and compliance for your organization. Benefit from advanced security measures and compliance protocols specifically tailored to meet industry standards and regulations.

Meridian IT Unified Communications Managed Services with Microsoft Teams

Management is our responsibility

At the heart of our story lies our award-winning teams, comprised of passionate IT experts dedicated to driving innovation and excellence. With an unwavering commitment to delivering solutions that transcend expectations, our collective efforts have consistently garnered recognition and accolades within the industry.

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  • 24/7 Reliability
  • One-On-One Communication
  • Advanced Engineering Expertise
  • IT Roadmap Development and Strategic Planning
  • Application Deployment and Integration
  • Integration Strategies and Execution
  • Certified with Industry Session Border Controllers
  • Proof of Concepts and Demos

 

Latest Blogs

AnywhereNow and Meridian IT Partner to Transform Customer Engagement and AI-Powered Experiences Within Microsoft Teams

Atlanta– September 3, 2026 – AnywhereNow, a provider of AI-native contact center and customer experience solutions built for the Microsoft ecosystem, today announced a partnership with Meridian IT Inc...

09/03/2026
AnywhereNow and Meridian IT Partner to Transform Customer Engagement and AI-Powered Experiences Within Microsoft Teams
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Meridian Group International Publishes its First Enterprise Cloud Economics Index

New evidence-based index helps CIOs, CFOs and technology leaders navigate changing cloud economics and make more informed workload decisions DEERFIELD, Ill., August 31, 2026— Meridian Group Internatio...

08/31/2026
Meridian Group International Publishes its First Enterprise Cloud Economics Index
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Modern CX: Turning Customer Experience into Business Outcomes

Customer Experience (CX) has become one of the most important differentiators for organizations today. It is no longer defined by a single interaction, but by the entire journey a customer takes, from...

07/21/2026
Modern CX: Turning Customer Experience into Business Outcomes
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